Programmable Communications and CPaaS are Different
CPaaS Should Not be Used Interchangeable with Programmable Communications I’ve pointed out CPaaS (Communications Platform as a Service) is a dumb term since its creation. Analysts are paid by vendors,...
View ArticleWhy has service innovation in programmable communications been difficult for...
DALL·E prompt “a brightly colored programmable universe” This article was stimulated from a weekend conversation where I realized the historical context for service innovation in carriers is being...
View ArticleFree and Open Source Software in Telecoms / Communications. Issues and Likely...
Why talk about FOSS? This article was stimulated by a number of factors: Olle’s sadness at Digium Asterisk Hardware Device Interface (DAHDI) no longer being supported; I’m currently running an annual...
View ArticleCXTech Week 23 2023 News and Analysis
The purpose of this CXTech Week 23 2023 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications,...
View ArticleCXTech Week 33 2023 News and Analysis
The purpose of this CXTech Week 33 2023 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications,...
View ArticleUnderstanding TCR and Kaleyra Part 1
Thank you to everyone who let me interview them and view extensive documentation. I’m attempting to take a mountain of information into a few bite-sized chunks. This is part 1 of a 2 part weblog. What...
View ArticleResponse to Rich Eicher’s Comment on “The Campaign Registry and Foreign...
Hi Rich, thanks so much for your comments, this is exactly what we want, open discussion. Starting with your first comment: Rich Eicher: “The Campaign Registry alone decides whether a political...
View ArticleCXTech Week 46 2023 News and Analysis
The purpose of this CXTech Week 46 2023 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications,...
View ArticleCXTech Week 3 2024 News and Analysis
The purpose of this CXTech Week 3 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications,...
View ArticleCXTech Week 9 2024 News and Analysis
The purpose of this CXTech Week 9 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications,...
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